BUKU Shipping, Inc. operates the intellirate.buku-io.com website, the BUKU IntelliRate Shopify app, and the BUKU Hub API, which together provide the SERVICE.
This page is used to inform our business partners (merchants, warehouses, and related entities) regarding our policies with the collection, use, and disclosure of Personal Information for users of our Service.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain Personally Identifiable Information (PII). We may also access customer information from Shopify on your behalf and with your consent.
Users of the intellirate.buku-io.com website are required to register in order to gain access. During the registration process, information is collected from the registering user.
- Display name
- Email address
- Organization name
Purpose of Collection: To provide you a secure login experience with an email address for which you have verified ownership.
For merchants that install and activate the BUKU IntelliRate Shopify app, we collect order information from Shopify and certain customer information tied to those orders.
- Customer name (first name, last name)
- Customer shipping address (address, city, state, zip code, and country)
Purpose of Collection: To provide merchants with reports on their Shopify order activity, including shipping destination reports and order detail reports.
Package Tracking Information
For merchants that install and activate the BUKU IntelliRate Shopify app and for warehouses that print shipping labels through the BUKU Hub API, we collect order package tracking information.
- Tracking company
- Tracking number
Purpose of Collection: To provide merchants and warehouses with reports that summarize the tracking status of their packages.
Sharing of Information
We do not share any Personal Information for you or your customers with third parties, nor do we sell any Personal Information.
Retention of Information
We retain the information listed above unless and until we receive a request from you to remove this information.
Protection of Information
In order to keep your data secure, we employ industry standard security measures, such as the use of TLS certificates for end-to-end encrypted communication between all systems.
Data is encrypted at rest and in transit. Backups of data are also encrypted.
We do not store any credit card or bank account information on our servers.
We do not perform any automated decision-making based on Personal Information.
We want to inform you that whenever you visit the intellirate.buku-io.com website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These cookies are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these cookies to collect information and to improve our Service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Links to Other Sites
Our Services do not address anyone under the age of 13. We do not knowingly collect Personal Information from children under 13. In the case we discover that a child under 13 has provided us with Personal Information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.