BUKU Terms & Conditions / Privacy Policy

BUKU Shipping, Inc. operates the intellirate.buku-io.com website, the BUKU Shopify app, and the BUKU Hub API, which together provide the SERVICE.

This page is used to inform our business partners (merchants, warehouses, and related entities) regarding our policies with the collection, use, and disclosure of Personal Information for users of our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain Personally Identifiable Information (PII). We may also access customer information from Shopify on your behalf and with your consent.

Login Information

Users of the intellirate.buku-io.com website are required to register in order to gain access. During the registration process, information is collected from the registering user.

Information Collected:

  • Display name
  • Email address
  • Organization name

Purpose of Collection: To provide you a secure login experience with an email address for which you have verified ownership.

Customer Information

For merchants that install and activate the BUKU Shopify app, we collect order information from Shopify and certain customer information tied to those orders.

Information Collected:

  • Customer name (first name, last name)
  • Customer shipping address (address, city, state, zip code, and country)

Purpose of Collection: To provide merchants with reports on their Shopify order activity, including shipping destination reports and order detail reports.

Package Tracking Information

For merchants that install and activate the BUKU Shopify app and for warehouses that print shipping labels through the BUKU Hub API, we collect order package tracking information.

Information Collected:

  • Tracking company
  • Tracking number

Purpose of Collection: To provide merchants and warehouses with reports that summarize the tracking status of their packages.

Sharing of Information

We do not share any Personal Information for you or your customers with third parties, nor do we sell any Personal Information.

Customer hereby grants BUKU express permission to use its name and/or logo in any of BUKU's marketing and promotional materials.

Retention of Information

We retain the information listed above unless and until we receive a request from you to remove this information.

Customer hereby acknowledges, agrees, and consents to BUKU downloading any of customers' Shopify data and that all such data may be shared across the entire BUKU solution architecture.

Protection of Information

In order to keep your data secure, we employ industry standard security measures, such as the use of TLS certificates for end-to-end encrypted communication between all systems.

Data is encrypted at rest and in transit. Backups of data are also encrypted.

We do not store any credit card or bank account information on our servers.

Automated Decision-Making

We do not perform any automated decision-making based on Personal Information.

Log Data

We want to inform you that whenever you visit the intellirate.buku-io.com website, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.


Cookies are files with small amounts of data that is commonly used as an anonymous unique identifier. These cookies are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these cookies to collect information and to improve our Service. You have the option to either accept or refuse these cookies. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Limitation of Liability

In no event shall BUKU be liable, whether in contract or in tort or under any other legal theory (including, without limitation, strict liability and negligence) for lost profits or revenues, loss or interruption of use, lost or damaged data. BUKU's maximum aggregate liability under all circumstances shall not exceed and amount equal to the actual fees paid by the customer to BUKU within the preceding twelve month period pursuant to any claim.

Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect Personal Information from children under 13. In the case we discover that a child under 13 has provided us with Personal Information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately once posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.